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UK GDPR Compliance

UK GDPR Compliance Policy

Effective Date: 07/05/2024
Last Updated: 02/06/2025

Shopify Consultants ("we," "our," "us") is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR). This policy outlines how we collect, process, store, and protect personal data while maintaining transparency and user rights.

1. Who We Are

Business Name: Shopify Consultants

Website: https://www.shopifyconsultants.co.uk

Address: 128, City Road, EC1V 2NX, London, United Kingdom

Email: info@shopifyconsultants.co.uk

Phone: 020 4587 5968

2. What Personal Data We Collect

  • Contact Information: Name, email, phone number, address
  • Payment Information: Processed securely via third-party payment gateways
  • Website & Business Details: Company name, project requirements, website content
  • Technical Data: IP address, browser type, cookies, usage data
  • Marketing Preferences: Subscription to newsletters or promotional communications

3. Lawful Basis for Processing Data

  • Contractual Obligation: To fulfill orders, provide services, and manage transactions.
  • Legitimate Interest: To enhance our services, improve user experience, and respond to inquiries.
  • Legal Obligation: To comply with UK laws, tax regulations, and legal requirements.
  • Consent: For marketing and non-essential cookies (users can withdraw consent at any time).

4. How We Use Personal Data

  • Provide and improve our eCommerce store development services.
  • Process transactions and issue invoices.
  • Communicate with clients regarding projects and inquiries.
  • Send promotional emails (with consent).
  • Improve website functionality and security.

5. How We Share Personal Data

We do not sell, trade, or rent personal data. However, we may share data with:

  • Service Providers: Hosting platforms, payment processors (e.g., Stripe, PayPal), email services.
  • Legal Authorities: If required to comply with laws or protect our legal interests.
  • Business Partners: For integrations with third-party tools and software requested by clients.

6. Data Retention & Security

We retain personal data only as long as necessary for business, legal, or tax purposes. Security measures include:

  • Encryption & Secure Storage: Protection against unauthorized access.
  • Access Control: Limited personnel access to personal data.
  • Regular Security Audits: To prevent breaches and ensure compliance.

7. Your Rights Under UK GDPR

  • Right to Access: Request copies of personal data we hold.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request deletion of personal data (subject to legal obligations).
  • Right to Restriction: Limit how we process personal data.
  • Right to Data Portability: Receive data in a commonly used format.
  • Right to Object: Opt-out of certain types of data processing, including marketing.
  • Right to Complain: Lodge a complaint with the UK Information Commissioner’s Office (ICO) if concerns arise.

8. Cookies & Marketing Communications

We use cookies to enhance user experience. You can accept, reject, or manage cookie preferences through your browser settings. Marketing emails are sent only with explicit consent, and users can unsubscribe at any time.

For more details, see our Cookie Policy.

9. Third-Party Services & Data Transfers

We may use third-party tools (e.g., Google Analytics, Facebook Pixel) to analyze website traffic and improve services. Data processed by third parties is subject to their privacy policies. If personal data is transferred outside the UK, we ensure adequate protection measures are in place.

10. Updates to This Policy

We may update this UK GDPR Compliance Policy periodically. Changes will be posted on our website with the "Last Updated" date.

11. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us:

Email: info@shopifyconsultants.co.uk

Phone: 020 4587 5968

Address: 128, City Road, EC1V 2NX, London, United Kingdom

✅ By using our website and services, you acknowledge and agree to this UK GDPR Compliance Policy.